By Carole Preen FCHP, FANM, HonMIFA One of the key areas of being a complementary therapist is the consultation process. It is fundamental to everything we do from ensuring the treatment is safe and effective to recording observations and treatment planning. We also record aftercare advice and how we will evaluate that the treatments we are given have been effective. Since the COVID-19 pandemic and lockdown, we have seen that therapists are now sending out the consultation fo